Administrative Assistant in Customer Service, Robert Half

Administrative Assistant in Customer Service

Robert Half

Location:

United States, Virginia Beach

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Immediate contract to permanent opportunity for an Administrative Assistant in Customer Service department located in Virginia Beach, Virginia. This role entails a variety of responsibilities primarily centered around administrative support tasks.

Job Responsibility:

Accurately and efficiently inputting customer orders and quotes into our system
Keeping a close eye on late purchase orders and taking necessary actions
Verifying and confirming purchase orders and inventory levels
Ensuring all necessary documents are electronically filed and up to date
Stepping up to provide support for phone call handling as and when required
Acquiring the necessary skills and knowledge for backup responsibilities within the Customer Service Representative (CSR) team
Utilizing skills in Administrative Assistance, Customer Service, and SAP to maintain customer satisfaction

Requirements:

A minimum of 2 years of experience in an administrative role
Proven experience in providing excellent customer service
Demonstrable skills in Administrative Assistance
Proficiency in using CRM software for business operations
Strong interpersonal and communication skills
Ability to multitask and prioritize work according to urgency
Excellent organizational skills with attention to detail
Ability to work in a fast-paced environment
Proficiency in Microsoft Office Suite, particularly Excel and Word
Willingness to learn new tools and adapt to changes in procedures
High school diploma or equivalent
higher degree in a relevant discipline will be appreciated

Nice to have:

higher degree in a relevant discipline

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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