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We are seeking an Administrative Assistant to join our team in Herndon, Virginia. This role involves a variety of administrative tasks, ranging from data entry to customer service. The successful candidate will be instrumental in ensuring smooth operations within our team by performing tasks such as managing customer inquiries, maintaining accurate records and processing applications. This is position is fully on-site.
Job Responsibility:
Undertake the responsibility of maintaining up-to-date and organized records
Manage inbound calls and provide exceptional customer service
Perform data entry tasks with accuracy and efficiency
Maintain effective email correspondence with customers and team members
Utilize Microsoft Office Suite extensively, especially Excel and Outlook
Schedule appointments and manage calendars for team members
Provide administrative assistance in various office functions
Contribute to administrative management tasks
Contact members to communicate their eligibility status
Provide ad-hoc administrative assistance as required
Take charge of filing duties to keep all documents properly managed
Requirements:
Minimum of 1+ years of experience in an Administrative Assistant role or similar position
Proven ability to provide Administrative Assistance in a detail oriented setting
Demonstrated experience in providing Ad Hoc support to various teams and departments
Proficient in Filing, with a keen eye for detail and organization
Strong communication skills, both written and verbal
Excellent time management abilities
Ability to multitask and prioritize work based on urgency and importance
Proficient in using office software including Microsoft Word, Excel, and PowerPoint
Ability to handle sensitive information with the highest degree of integrity and confidentiality
High level of detail orientation and ability to interact with individuals at all levels of the organization
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