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Administrative Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, RTP, North Carolina

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are offering a short term contract employment opportunity for an Administrative Assistant in RTP, North Carolina, 27709, United States. The role primarily involves providing excellent customer service, handling inbound calls, managing data entry tasks, and corresponding via email in a detail oriented setting.

Job Responsibility:

  • Handle incoming calls and respond to customer inquiries effectively
  • Provide exceptional customer service at all times
  • Perform data entry tasks to maintain accurate customer records
  • Correspond with customers and team members via email in a timely manner
  • Use Microsoft Excel, Word, PowerPoint, and Outlook proficiently to carry out tasks
  • Schedule appointments as required, ensuring effective time management
  • Monitor customer accounts and provide feedback when necessary
  • Manage inbound and outbound calls efficiently

Requirements:

  • Proven experience in answering inbound calls, demonstrating excellent communication and problem-solving skills
  • Strong customer service skills, with an ability to handle complaints and difficult situations
  • Proficiency in data entry, with high attention to detail and accuracy
  • Experience with email correspondence, demonstrating detail oriented writing skills and excellent email etiquette
  • Experience in handling both inbound and outbound calls, showcasing strong multitasking abilities
  • Proficiency in Microsoft Excel, with an ability to create spreadsheets, charts, and formulas
  • Experience in using Microsoft Outlook for managing emails, calendars, and contacts
  • Proficiency in Microsoft PowerPoint, with an ability to create, edit, and present presentations
  • Experience in using Microsoft Word for creating, editing, and formatting documents
  • Ability to schedule appointments efficiently, managing multiple calendars and coordinating schedules
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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