Administrative Assistant, Robert Half

Administrative Assistant

Robert Half

Location:

United States, Richfield

Category:

Office Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

We are looking for an Administrative Assistant to join our team in Richfield, Minnesota. In this role, you will have the chance to work in a dynamic, high-energy environment, handling various responsibilities from answering phone calls to maintaining customer records.

Job Responsibility:

Efficiently manage a high volume of inbound calls, ensuring accurate message-taking and proper call triage
Provide exceptional customer service, maintaining a high level of professionalism at all times
Handle customer inquiries and concerns, directing calls to the appropriate team members when necessary
Perform data entry tasks and maintain accurate customer records
Utilize various software systems to manage customer relations and dealership operations
Assist in scheduling appointments and confirming them through calls and emails
Support in various tasks during events and special occasions, contributing to a vibrant, fast-paced work environment
Take initiative to perform additional tasks as needed, demonstrating a proactive, helpful attitude
Conduct follow-ups with previous buyers and potential new customers, managing leads effectively
Collaborate with team members to ensure smooth operations and high-quality customer service.

Requirements:

Proficiency in answering inbound calls, demonstrating excellent telephone etiquette
Outstanding customer service skills, with the ability to handle customer queries and complaints in a detail oriented manner
Demonstrated experience in data entry, ensuring accuracy and attention to detail
Ability to manage email correspondence effectively, responding to emails in a timely and detail oriented manner
Experience with both inbound and outbound calls, maintaining a positive and detail oriented demeanor
Proficient in Microsoft Excel, capable of creating spreadsheets, using formulas, and analyzing data
Experience with Microsoft Outlook, able to manage emails, calendars, contacts, and tasks efficiently
Skilled in Microsoft PowerPoint, capable of creating engaging presentations
Proficient in Microsoft Word, with the ability to create, edit, and format documents
Experience in scheduling appointments, ensuring that all meetings are organized and communicated in a detail oriented manner

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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