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This role primarily revolves around managing insurance claims and coordinating relevant documentation. The ideal candidate will be tasked with ensuring accuracy in data entry, maintaining client records, and ensuring effective communication with insurance companies.
Job Responsibility:
Accurately process insurance claims and file necessary paperwork
Submit necessary documents from the field to insurance companies
Regularly follow up with insurance companies and homeowners regarding claims
Maintain an organized system for filing claims
Provide exemplary customer service, responding to inquiries via phone and email
Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for data entry and correspondence
Manage inbound and outbound calls effectively
Schedule appointments as necessary
Requirements:
Proficiency in Microsoft Office Suite, including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
Demonstrated ability in answering inbound calls and handling inbound outbound calls
Excellent customer service skills and the ability to interact detail oriented with clients
Experience in data entry with attention to detail and accuracy
Proficiency in email correspondence, with a focus on detail oriented and concise communication
Ability to schedule appointments, manage calendars and coordinate meetings
Strong organizational skills, with the ability to multitask and prioritize tasks effectively
Excellent written and verbal communication skills
Ability to work in a fast-paced environment and adapt to changing priorities
Ability to work both independently and as part of a team
High level of discretion and confidentiality for handling sensitive information
What we offer:
medical, vision, dental, and life and disability insurance
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