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We are seeking a diligent Administrative Assistant to join our team in the construction industry, based in Malvern, Pennsylvania. This role offers a long-term contract employment opportunity, where you will be expected to manage customer interactions, maintain accurate records, and handle a wide range of administrative tasks.
Job Responsibility:
Handle inbound and outbound calls, providing excellent customer service at all times
Manage data entry tasks with high precision and efficiency
Engage in email correspondence, ensuring prompt and detail-oriented responses
Utilize Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word, for various administrative tasks
Schedule appointments, ensuring smooth coordination and minimal scheduling conflicts
Maintain accurate tracking logs and customer records
Process insurance and workers' compensation documents as required
Monitor customer accounts and take necessary action as needed
Resolve customer inquiries in a timely and effective manner
Assist in various ad-hoc administrative tasks as required
Requirements:
Must have at least 1 year of experience working as an Administrative Assistant or in a similar role
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Ability to efficiently answer inbound calls and handle both inbound and outbound calls
Excellent customer service skills and experience
Strong capabilities in data entry tasks with high accuracy
Proven experience in managing email correspondence professionally
Demonstrated ability to schedule appointments effectively, coordinating with multiple parties if necessary
Strong verbal and written communication skills
Must be detail-oriented, organized, and able to multi-task
Ability to work independently and as part of a team
What we offer:
medical, vision, dental, and life and disability insurance
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