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We are offering a short-term contract employment opportunity in the education industry for an Administrative Assistant located in Philadelphia, Pennsylvania. The role involves ensuring smooth operations within the team and handling administrative tasks with proficiency.
Job Responsibility:
Assist in with testing support, including the collection, organization, and packaging of testing materials to adhere to testing protocols
Utilize Microsoft Excel for daily data management and organization of key data points
Handle front desk interactions, by managing and de-escalating parent concerns, and providing clear and supportive communication
Support the enrollment process by following up with families, make enrollment calls, and assist in the completion of the process to meet enrollment goals
Manage the transition to a new filing system by purging outdated files, organizing documents accurately, and maintaining meticulous records
Complete a daily tracker to document tasks, progress, and key updates to ensure accountability and transparency
Provide exemplary customer service through both inbound and outbound calls, as well as email correspondence
Utilize Microsoft Office Suite (Word, PowerPoint, Outlook) to perform administrative tasks and schedule appointments efficiently.
Requirements:
Must have a minimum of 1+ years of experience as an Administrative Assistant, preferably within the education industry
Proficient in handling and managing inbound and outbound calls, ensuring effective communication with all stakeholders
Exceptional customer service skills are imperative for this role
Strong data entry skills are required. Ability to input and manage data with accuracy and attention to detail
Must be adept at email correspondence, ensuring timely and effective communication with all parties involved
Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word are a must. Should be able to create, manage, and edit documents and presentations efficiently
Skilled in scheduling appointments, managing calendars, and coordinating meetings, ensuring smooth administrative operations at all times.
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