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We are offering a permanent employment opportunity for an Administrative Assistant in the steel manufacturing industry, located in Youngstown, Ohio. As an Administrative Assistant, your role will involve a mix of administrative tasks and marketing coordination, making it a perfect fit for individuals with a blend of organization, communication skills, and a creative edge for marketing and content creation.
Job Responsibility:
Manage and respond to customer inquiries in a detail oriented manner
Organize and schedule meetings, appointments, and internal events efficiently
Maintain and manage both physical and digital files, ensuring data is accurate and easily accessible
Monitor office inventory and order required supplies to ensure a fully operational workspace
Assist various departments with data input, system updates, and generate business reports
Manage company profiles on platforms such as LinkedIn, Facebook, Instagram, and others, including scheduling posts and interacting with followers
Develop and edit promotional materials, newsletters, blog posts, and other marketing collateral to match with company branding
Collaborate in the execution of marketing campaigns, including email marketing efforts, ad campaigns, and promotions
Assist in planning and organizing webinars, trade shows, product launches, and other marketing events
Regularly update website content, implement SEO best practices, and track performance analytics
Requirements:
Proven experience in promptly and detail orientedly answering inbound calls
Strong customer service skills with a focus on delivering high quality service
Proficient in data entry tasks, ensuring accuracy and attention to detail
Excellent email correspondence skills, with the ability to communicate clearly and effectively
Experience in handling both inbound and outbound calls, managing customer queries and concerns
Advanced knowledge of Microsoft Excel, with the ability to create spreadsheets, charts and use formulas
Proficient in Microsoft Outlook, with experience in managing emails, calendars and contacts
Skilled in using Microsoft PowerPoint to create detail oriented presentations
Proficient in Microsoft Word for creating, editing and formatting documents
Experience in scheduling appointments, managing calendars and coordinating meetings
What we offer:
Medical, vision, dental, and life and disability insurance
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