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We are offering a long term contract employment opportunity for an Administrative Assistant in the Telecom Services industry based in Falls Church, Virginia. The role involves working at our office premises, where your main duties will encompass a range of administrative and data coordination tasks.
Job Responsibility:
Accurately process customer credit applications, ensuring efficiency
Maintain comprehensive and up-to-date customer credit records
Resolve customer inquiries in a timely and detail oriented manner
Monitor customer accounts and take necessary actions as required
Work with Microsoft Office, Microsoft Dynamic, and SharePoint on a routine basis
Assist with collections, including data entry, report generation, and customer follow-ups
Manage vendor forms for clients, ensuring proper organization and accuracy
Perform data entry tasks, ensuring high levels of accuracy and efficiency
Maintain and manage email inbox, including follow-ups with clients regarding past due accounts
Utilize strong communication and customer service skills to effectively interact with clients and team members
Requirements:
Minimum of 1 year experience as an Administrative Assistant or in a similar role
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
Experience in providing excellent customer service
Proven ability in data entry tasks
Knowledge of the Telecom Services industry is a plus
Excellent organizational and multitasking skills
Strong written and verbal communication skills
Ability to work effectively both independently and as part of a team
High school diploma or equivalent
further education in Office Administration is a plus
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