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Administrative Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Syracuse

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This role primarily involves providing customer service, handling inbound calls, and managing data entry tasks. Given the nature of the role, you will be required to correspond via email and schedule appointments as necessary. This position offers a long-term contract employment opportunity.

Job Responsibility:

  • Field inbound calls and provide outstanding customer service
  • Efficiently handle data entry tasks and maintain customer records
  • Correspond with customers and team members via email as required
  • Schedule appointments meticulously and update the team regarding the same
  • Monitor customer accounts and take appropriate action when necessary
  • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to perform daily tasks
  • Process customer applications with attention to detail
  • Manage both inbound and outbound calls effectively
  • Ensure all customer interactions are recorded accurately

Requirements:

  • Minimum of 1 year of experience in an administrative role
  • Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • Demonstrated ability to handle inbound and outbound calls
  • Excellent customer service skills with a customer-first approach
  • Experience in data entry with a high level of accuracy and attention to detail
  • Ability to manage email correspondence efficiently and professionally
  • Proven skills in scheduling appointments and managing calendars
  • Experience in answering inbound calls and managing multiple lines
  • Strong organizational and multitasking skills
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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