Administrative Assistant, Robert Half

Administrative Assistant

Robert Half

Location:

United States, Brooklyn Center

Category:

Office Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This role requires fluency in Spanish and English. It is primarily focused on providing excellent member services, handling both inbound and outbound calls, assisting with scheduling appointments, and contributing to advocacy and outreach campaigns.

Job Responsibility:

Provide effective and detail-oriented customer service by managing incoming calls
Address and resolve member issues in a timely and efficient manner
Document all member interactions, issues, and resolutions within the system
Assist members in accessing their online portals, including helping with password related problems
Schedule appointments for members across various departments
Respond to all member emails from assigned follow-up lists
Stay updated with organizational policies and procedures to provide consistent and accurate responses to member inquiries
Participate in advocacy and outreach campaigns by communicating with members, community leaders, and politicians
Input member complaints in the system, including details of the complaint, involved parties, and resolution
Perform other administrative duties as needed

Requirements:

Proficiency in Administrative Assistance and Administrative Office tasks
Fluent in Spanish Language, both written and spoken
Proficient in Basic Office Skills, including filing, typing, and data entry
Ability to handle Inter-Office Mail effectively and efficiently
Demonstrated expertise in Office Administration and managing Office Functions
Experience in ordering and managing Office Supplies
Capable of operating standard Office Equipment
Comfortable handling both Inbound and Outbound Calls
Excellent Customer Service skills
Experience with Receptionist Duties, including answering Multi-Line Phone System
Familiarity with Multi-line Phone Systems and Multi-line Switchboard operations
Experience in planning and coordinating Corporate Events and Charity Events
Ability to organize Community Events and Outreach Events
Proficient in scheduling appointments, meetings, and conferences
Ability to assist Customers, Guests, and Visitors in a detail oriented and courteous manner

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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