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We are offering a long-term contract employment opportunity for an Administrative Assistant based in Knightdale, North Carolina. This role is integral to our operations and involves a variety of administrative functions including managing incoming calls, scheduling, and liaising with different departments.
Job Responsibility:
Efficiently managing inbound and outbound calls, acting as the first point of contact for both internal and external clients
Scheduling appointments, planning meetings, and ensuring all details are meticulously recorded
Handling correspondence through various platforms including email, memos, letters, and forms
Assisting with the creation and distribution of regularly scheduled reports
Developing, updating, and maintaining a comprehensive filing system
Regularly reviewing and updating office policies and procedures as required
Overseeing the ordering of office supplies and researching potential new deals and suppliers
Maintaining up-to-date contact lists for internal and external stakeholders
Coordinating travel arrangements for staff members as needed
Submitting and reconciling expense reports in a timely and accurate manner
Providing general support to visitors and handling requests and queries from senior managers
Requirements:
Proven experience in answering inbound calls efficiently and professionally
Exceptional customer service skills and a customer-focused approach
Proficiency in data entry with a high level of accuracy and attention to detail
Experience with email correspondence, demonstrating excellent written communication skills
Ability to handle both inbound and outbound calls, managing customer queries and concerns effectively
Advanced knowledge of Microsoft Excel, demonstrating the ability to create and manage spreadsheets
Proficiency in Microsoft Outlook, with experience in managing emails, calendars, and contacts
Experience with Microsoft PowerPoint, with the ability to create and edit presentations
Proficiency in Microsoft Word, demonstrating the ability to create, edit and format documents
Experience in scheduling appointments, managing calendars and coordinating meetings effectively
What we offer:
Medical, vision, dental, and life and disability insurance
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