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We are in search of an Administrative Assistant to support our operations within the Telecom Services industry located in Pasadena, California. This role involves office management, executive assistance, departmental support, and various administrative tasks within a fast-paced, high-tech setting. It provides a contract to permanent employment opportunity.
Job Responsibility:
Carry out efficient processing of invoices, expense reports, and purchase orders
Conduct coordination with accounting to ensure punctual vendor payments and reimbursements
Handle and maintain the company databases and filing systems
Efficiently process and maintain accurate customer credit records
Address and resolve customer inquiries and monitor customer accounts
Assist in the onboarding process of new employees, including the coordination of orientation sessions and preparation of necessary documents
Perform office administration tasks such as managing office supplies inventory, handling incoming and outgoing mail, shipments, and courier services
Assist executives and department heads with scheduling meetings, travel arrangements, and expense reports
Support HR with benefits enrollment and other administrative tasks
Prepare and manage documents, presentations, and reports as required
Support special projects as assigned, handling confidential information with discretion and professionalism
Organize company events, conferences, and team-building activities.
Requirements:
Proven experience in answering inbound calls in a timely and efficient manner
Strong customer service skills with an ability to handle and resolve customer inquiries and complaints
Proficiency in data entry, ensuring accuracy and attention to detail
Excellent email correspondence skills, with an ability to communicate clearly and professionally
Experience in handling both inbound and outbound calls, demonstrating effective communication skills
Proficiency in Microsoft Excel for data analysis and reporting purposes
Experience in using Microsoft Outlook for managing emails, appointments, contacts and tasks
Proficiency in Microsoft PowerPoint for creating compelling presentations
Strong skills in Microsoft Word for preparing and editing documents
Ability to schedule appointments, managing calendars efficiently and effectively.
What we offer:
Medical, vision, dental, and life and disability insurance
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