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Administrative Assistant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Augusta

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The function of this role involves processing various customer applications, ensuring accurate customer records, and addressing customer inquiries. Additionally, the job entails monitoring customer accounts and taking appropriate actions.

Job Responsibility:

  • Accurately and efficiently process customer credit applications
  • Manage and maintain precise customer credit records
  • Devote attention to detail and utilize problem-solving skills
  • Handle inbound and outbound calls, exhibiting excellent phone etiquette
  • Provide exceptional customer service
  • Perform data entry tasks and email correspondence
  • Utilize Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
  • Schedule appointments as needed
  • Uphold confidentiality in all tasks and communications

Requirements:

  • Accurately and efficiently process customer credit applications
  • Manage and maintain precise customer credit records
  • Devote attention to detail and utilize problem-solving skills
  • Handle inbound and outbound calls, exhibiting excellent phone etiquette
  • Provide exceptional customer service
  • Perform data entry tasks and email correspondence
  • Utilize Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
  • Schedule appointments as needed
  • Uphold confidentiality in all tasks and communications
  • Proficiency in answering inbound calls, managing customer inquiries, and resolving issues effectively
  • Demonstrated experience in providing high-quality customer service, with an ability to handle customer complaints and maintain a positive company image
  • Strong skills in data entry, with an attention to detail and ability to maintain accurate records
  • Experience in managing email correspondence, ensuring all communications are responded to in a timely and detail oriented manner
  • Ability to handle both inbound and outbound calls, managing customer inquiries and reaching out to clients or partners as needed
  • Proficiency in Microsoft Excel, with an ability to create spreadsheets, manage data, and use advanced functions
  • Familiarity with Microsoft Outlook, with skills in managing calendars, scheduling appointments, and handling email communications
  • Experience with Microsoft PowerPoint, with an ability to create, edit, and present detail oriented presentations
  • Proficiency in Microsoft Word, with skills in creating, editing, and formatting documents
  • Ability to schedule appointments effectively, managing multiple calendars and ensuring all meetings are scheduled and attended
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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