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We are offering a long-term contract employment opportunity for an Administrative Assistant based in Norfolk, Virginia. The individual in this role will be tasked with providing comprehensive administrative support, serving as the first point of contact for the department, and diligently handling various clerical tasks.
Job Responsibility:
Provide administrative support to staff and assist with various programs
Handle the processing of daily PO transactions
Serve as the receptionist, receiving visitors, and managing the telephone system, including transferring calls with efficiency and confidence
Take responsibility for scanning documents, indexing, and maintaining accurate customer credit records
Assist outside customers, routing them to the appropriate person when necessary
Manage mail distribution, time stamping, and distributing incoming bids
Use personal computer and software programs for the preparation of reports and correspondence, ensuring accuracy and efficiency
Display excellent customer service skills, handling inbound and outbound calls, and email correspondence with professionalism
Utilize Microsoft Suites (Word, Excel, PowerPoint, Access) in the execution of duties
Monitor customer accounts and take appropriate action when necessary
Requirements:
Minimum of 1 year of experience in an administrative role
Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
Ability to handle inbound and outbound calls professionally
Exceptional customer service skills
Experience in data entry and management
Ability to handle email correspondences effectively
Track record of providing superior customer service
Experience in answering inbound calls promptly and professionally
Familiarity with non-profit industry is a plus
Strong organizational and multitasking skills
Nice to have:
Familiarity with non-profit industry
What we offer:
medical, vision, dental, and life and disability insurance
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