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As an Administrative Coordinator, you will manage customer interactions, facilitate meetings, and ensure smooth administrative processes. The role involves handling communications, utilizing various tools for scheduling and customer record management, and supporting business operations.
Job Responsibility:
Handle both inbound and outbound calls, providing exceptional customer service
Coordinate meetings, utilizing tools like Cisco Webex for efficient scheduling
Employ CRM tools for maintaining and managing customer records
Utilize ADP - Financial Services for processing customer credit applications
Design and manage Banner Ads as part of business promotion activities
Leverage tools like Concur and About Time for effective time and expense management
Manage the switchboard, handling 1 - 10 lines, ensuring effective communication channels
Provide support in budget processes, facilitating financial efficiency
Undertake calendar management tasks, ensuring seamless scheduling and time management
Showcase exceptional communication skills in all interactions, both internal and external.
Requirements:
Proficient in using ADP - Financial Services for managing financial tasks and processes
Experience in creating and managing Banner Ads
Able to use Cisco Webex Meetings for organizing and conducting online meetings
Familiarity with Concur for travel and expense management
Extensive knowledge in using Customer Relationship Management (CRM) systems
Proficient in using About Time for effective time management
Experience in answering inbound calls in a detail-oriented manner
Understanding of budget processes in a business environment
Skilled in calendar management to organize and schedule appointments
Excellent communication skills for clear and effective interactions
Experience in managing switchboard - phones 1 - 10 lines for efficient call handling.
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