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This role will serve as the Workfront Product Owner, developing and leading the Workfront roadmap, strategy, and implementation. Own the adoption, governance, and administration of the Workfront system. Translate business needs and requirements, and direct team to the product vision. Provide day-to-day support for teams as well as oversee the technical configuration of Workfront. Expert in Adobe Fusion which will be used not only for Workfront configuration but across the Content Supply Chain. Serve as the main point of contact for the company in guiding conversations with Adobe for feature implementation, user needs, and licensing structure/costs. Strategically balance business and technology priorities to deliver impactful business outcomes. Oversee the Workfront product configuration life cycle, from identifying user needs to defining user experiences, ensuring successful launches, and driving ongoing enhancements.
Job Responsibility:
Vision, Strategy, and Analysis
Drive the roadmap and implementation of new functionality, system expansion and optimization, and lead enterprise software integration initiatives, defining requirements as well as testing and troubleshooting (Automation, APIs, and Fusion)
Influencing technical and architectural decisions as needed to help TMO build for the future while continuously unlocking business value
Own and manage the Workfront governance structure, serving as an admin, to ensure configuration is meeting Enterprise objectives and business processes are aligned with strategic vision and roadmap
Partner with cross-functional leadership for user management and budget for license allocation
Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making
Communicates, influences, and sells ideas at Director level and below
External / Internal Stakeholder Evangelist
Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities
Create, manage, foster an active response and feed for customer questions and support – Viva Engage, Teams, SME Network
Perform workflow audits, note patterns of behavior and suggest improvement / evolution
Customer advocate to provide a consistent experience across workstreams
Product Execution & Delivery
Configure Workfront platform to meet business requirements, driving user adoption and providing work management transparency through accurate and effective reports and dashboards
Manage as an Admin system optimization, audits, clean-up, data integrity as well as troubleshooting and support
Intake, prioritize, and lead the resolution of user issues and platform defects
Work directly with Adobe and IT in the implementation and ongoing maintenance and configuration of Workfront
Review and prepare for Workfront releases, implementing new functionality and communicating new features as needed
Accountable for product quality and performance in production environment
Accountable for product team response in event of critical or high impacting defect, including communications to stakeholders at all levels
Own and facilitate Workfront onboarding, including communications and trainings with end users
Identify and resolve issues with the Adobe Workfront software and its integration with other software applications
Deep understanding of Adobe Workfront's data model, integration processes, and object types
Experience with Adobe Workfront Fusion and integrating Adobe AEM Assets with Workfront
Adobe Fusion implentatation and configuration across the Content Supply Chain
Relationship & People, Professional Development
Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance
Works with outside partners and other third parties
Develops positive working relationships with Customer groups or Customer Representatives
Maintains professional knowledge by attending educational workshops
reviews professional publications
establishes personal networks
participates in professional societies
Develops adoption tools and training material
Requirements:
Bachelor's Degree - preferred
4-7 Years - Relevant Product Management experience in an agile software product development environment
Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
Experience in delivering large and complex business/technology initiatives
Proven success in delivering software with Agile Scrum methodologies
Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
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