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The Agent-Front Desk role at The Ritz-Carlton Tenerife Abama involves ensuring exceptional guest experiences by handling check-ins, check-outs, payments, and guest requests. The role requires adherence to company standards, maintaining professionalism, and contributing to a positive work environment.
Job Responsibility:
Process guest check-ins and check-outs
Handle payments and cashier duties
Answer guest calls and requests
Coordinate with Housekeeping
Provide directions and information to guests
Run daily reports
Ensure compliance with safety and security policies
Maintain professional appearance and confidentiality
Welcome and assist guests
Develop positive working relationships
Perform physical tasks as required
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
What we offer:
Opportunity to work in a luxury hospitality environment
Empowerment to be creative, thoughtful, and compassionate
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