AI Operations Team Lead, Snappr

AI Operations Team Lead

Snappr

Location:

Philippines, Metro Manila

Category:

IT - Administration

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos. With our global footprint and hyper-growth, one of Snappr’s top priorities is to grow the quality and quantity of the photo editors in our Manila office. As an Operations Team Lead, you will be challenged to guide and empower a team of Photo Editors to enhance the efficiency and effectiveness of our operations. You will play a crucial part in ensuring the successful completion of tasks, driving key performance indicators, and fostering a collaborative and results-driven team culture.

Job Responsibility:

Lead and manage day-to-day operations
manage and mentor a team of Specialists
drive and monitor key performance indicators (KPIs)
design and implement performance improvement plans
collaborate with cross-functional teams
develop and implement strategies to improve operational processes
continuously assess and optimize operational procedures
act as a point of contact for escalated issues
communicate with Senior Operations Manager/s and Head of Operations
monitor and produce regular performance reports
foster a culture of continuous improvement, innovation, and excellence

Requirements:

Minimum of 5 years of progressive experience in operations
at least 2 years in a leadership role
a track record of running performance improvement plans
proven experience in effectively managing and leading a team
demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
strong analytical and problem-solving skills
strong leadership skills
great spreadsheet skills are an advantage
familiarity with Adobe Photoshop is preferred but is not a hard requirement
should be willing to work with creative people
should be willing to report onsite every day
should be open to working in a mid-shift

Nice to have:

familiarity with Adobe Photoshop
great spreadsheet skills

What we offer:

Competitive Salary
Php 1.5k-2k/month transportation allowance
20% night differential
HMO (w/ free dependents)
meals provided daily
great workspace in Ortigas CBD

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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