AM Guest Arrival Expert, Marriott Bonvoy

AM Guest Arrival Expert

Marriott Bonvoy

Location:

United States, Scottsdale

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

Job Responsibility:

Deliver a wide range of services to guide guests through arrival and departure experiences
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Maintain a safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets
Uphold quality standards
Ensure professional uniform, personal appearance, and communications
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and more than 75 pounds with assistance

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

What we offer:

Training and development opportunities
Recognition programs
True camaraderie with a diverse group of co-workers
Focus on holistic well-being
Luxury work environment

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Parttime

Work Type:

On-site work

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