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The APIGEE Engineering team at Citi is a cross-functional Operations/Software Engineering team with involvement at all phases of our application and service release lifecycle that embraces the DevOps method of communication, collaboration and integration. Development engineers and analysts are responsible for design, implementation, and ongoing support of the production services, applications and platform components that comprise our API gateway implementation. In this role you have the opportunity to leverage your technical skills in systems management, software development and database skills to provide best-practices guidance and support for API Management technology.
Job Responsibility:
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Drive automation of application deployment for production and pre-release environments
Define monitoring requirements and implement automated incident resolution solutions
Design, implement and manage continuous integration, build management and deployment scripts and systems
Provide troubleshooting and break-fix support for production services
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Identify areas for process and efficiency improvement within Platform Services Operations
recommend solutions and assist in overseeing implementation
Actively facilitate continuous improvement
Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency and on-time delivery
Define and document standard run books and operating procedures
Create and maintain system information and architecture diagrams
Monitor various systems capacity and health indicators and trends
provide analytics & forecasts for added or reduced capacity as required
Requirements:
B.S./B.Tech in Computer Science or equivalent experience required
At least 5 years of experience in IT industry (preferably in Integration domain)
Knowledge on Micro services and Open APIs, Restful Web Services or APIs
Good Knowledge of Consumer Banking Domain, SDLC, APIs
Experience working in spring boot micro-services
Design and develop API specifications using Swaggers and Open API Specification
Knowledge on configuring API Security (Oauth, JWT, 2 way SSL etc.) on Apigee Edge
Able to understand client requirement and communicate technical solutions to customers, SMEs and architects
Knowledge of basic authentication and OAuth configurations is needed
Experience working with DevOps pipelines using Jenkins and RLM
Experience with IBM DataPower firmware deployment, policy configuration, and application integration
Experience with SOAP and/or REST-based Web services
Experience with multiple DataPower services, including XML firewall, Web Service Proxy, and MPGW
Experience creating and deploying XSLT, XSDs, and WSDLs
Experience with DataPower AAA (authentication, authorization, and auditing)
Writing Open API spec and knowledge of smart docs and on boarding APIs to developer portal
Understanding of automation practices throughout the development, build, and deployment phases of the application life-cycle
Demonstrated ability to support and administer high volume pre-release and production environments for internal and external facing applications
Experience with one or more Unix shell scripting languages (Bash, C-Shell, ...)
Experience with relational databases in the area of schema design, stored procedures, and query optimization
Experience with build management and continuous integration tools (Bamboo, Jenkins)
Understanding of revision control and continuous integration best practices
Experience using an operational ticketing system to record changes and work history details such as JIRA or Service Now
Experience with cloud services (Amazon EC2/S3, OpenStack) elastic capacity administration and cloud deployment and administration tools a plus
Nice to have:
Hands-on - completes tasks quickly and thoroughly, follows-through and is highly dependable
Highly responsible, self-motivated, and able to thrive in an energetic, fast paced, high growth environment
Excellent organizational skills required to adapt to a constantly changing technical environment
Strong team player with a customer service orientation with the ability to forge relationships at all levels of the company and across diverse cultures
Have excellent communication skills – written, verbal and interpersonal
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