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Application Support Engineer

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Lincolnshire

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This role involves serving as a crucial technical link among various teams, ensuring the accurate specification, estimation, and execution of electrical switchgear and related products. The job function spans across customer interaction, project management, and technical support within the industry.

Job Responsibility:

  • Handle technical queries from customers
  • Assist sales and estimating teams
  • Monitor and evaluate project performance
  • Facilitate technical design process
  • Collaborate with procurement, engineering, and manufacturing teams
  • Ensure sales orders align with contract requirements
  • Act as primary liaison for technical issues
  • Work with project managers
  • Develop and support documentation
  • Refine estimation accuracy and sales processes

Requirements:

  • Minimum of 2 years' experience in a similar role as an Application Support Engineer
  • Strong customer service skills
  • Proficiency in CAD software
  • Exceptional communication skills, both written and verbal
  • Good understanding and experience with MRP systems
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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