Applications Support Analyst, Citi

Applications Support Analyst

Citi

Location:

Turkey, Izmir ▼

Istanbul

Category:

IT - Administration

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Applications Support Analyst 2 is a developing professional role responsible for supporting and improving Citi's banking applications. This includes monitoring, analyzing, troubleshooting, implementing enhancements, and collaborating with team members to ensure the quality of tasks and services provided.

Job Responsibility:

Having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments
Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
documents requirements
Partners with appropriate development and production support areas
Participates in validation and testing activities
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
Exchanges ideas and information in a concise and logical manner
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations

Requirements:

0-2 years experience or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Be able to work under pressure
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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