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Are you a highly motivated individual with a flair for sales and customer service? Our client, a leading organisation in the insurance industry, is seeking an Appointment Generator to join their team and contribute to their success. If you are looking for a dynamic role where you can make a positive impact, then this opportunity is for you!
Job Responsibility:
Acquire and maintain knowledge of our client's products and licences as necessary
Deliver small commercial telephone sales targets and support new business development by providing high-quality customer service through outbound calls
Prospect new clients to drive sales growth within the agency
Review successful areas and develop best practises across the new business development teams
Maintain accurate customer interaction records and regularly update data records for accuracy
Provide exceptional levels of customer service, meeting their needs and exceeding expectations
Demonstrate high values of trust and integrity, acting as a positive role model for the organisation
Build and nurture effective working relationships within the agency team and relevant contacts within our client's organisation
Ensure compliance with relevant legislation, regulations, and organisational policies and processes
Assist the business development team with campaigns, achieving required call volumes and converting leads into opportunities
Support ad-hoc projects and other duties as required to enhance the customer experience and contribute to the overall business strategy
Requirements:
Previous experience in sales or customer service roles is preferred
Excellent communication and interpersonal skills
Proven ability to build and maintain positive relationships
Strong organisational skills with attention to detail
High level of integrity and trustworthiness
Ability to work independently and as part of a team
Proficiency in using CRM systems and MS Office Suite
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