AR/Billing/Collections Specialist, Robert Half

AR/Billing/Collections Specialist

Robert Half

Location:

United States, Seattle

Category:

Finance

Contract Type:

Employment contract

Salary:

75000.00 - 78000.00 USD / Year

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Job Description:

We are in search of an AR/Billing/Collections Specialist to join our operations in Seattle, Washington. This role demands a keen eye for detail and strong communication skills, with a focus on maintaining efficient collections and ensuring accurate billing processes. You will be actively involved in managing customer accounts, from processing applications to resolving inquiries, and will play a crucial role in improving our financial efficiency.

Job Responsibility:

Efficiently process customer credit applications, ensuring accuracy at all stages
Keep customer credit records up-to-date, making necessary updates as needed
Engage in proactive communication with customers regarding overdue payments, negotiating payment plans when necessary, and resolving any disputes to ensure a smooth collection process
Collaborate with internal teams to address billing discrepancies, resolve invoicing errors, and ensure accurate financial records are maintained
Contribute to the automation of the collections process by aiding in the implementation and improvement of automated collection tools and workflows
Regularly review aging reports and identify overdue payments, escalating delinquent accounts as necessary to minimize financial risk
Provide detailed weekly updates to management on collections progress, outstanding balances, and potential risks
Use your knowledge of accounting software systems and CRM to effectively manage accounts receivable and streamline the collections process
Handle inbound calls from customers, providing a high level of service and resolving any billing or payment-related issues
Administer claims and review invoices, ensuring they are accurate and issued to customers in a timely fashion

Requirements:

Proficiency in Accounting Software Systems
Familiarity with CRM tools
Experience in Accounts Receivable (AR) management
Ability to answer inbound calls professionally and efficiently
Understanding of Billing Functions and related processes
Experience in Claim Administration
Knowledge of Collection Processes and strategies
Ability to review invoices for accuracy and completeness
Experience in analyzing Aging Reports
Skill in generating and interpreting Status Reports

What we offer:

Medical/Dental/Vision
Life insurance
STD/LTD
15 days PTO
8 paid holidays
401k with match

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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