AR/Collections Specialist, Robert Half

AR/Collections Specialist

Robert Half

Location:

United States, Dallas

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

A client of ours in Dallas is seeking a motivated AR/Collections Specialist to take the lead on monitoring past-due accounts, contacting customers for payment, and resolving outstanding balances. In addition to collection efforts, this role also supports general accounts receivable functions including posting payments, setting up customer accounts, and responding to billing inquiries by phone and email.

Job Responsibility:

Monitor and manage shared AR email inbox
respond to customer payment inquiries
Answer inbound phone calls related to billing, payment status, and account questions
Review and maintain the accounts receivable aging report
Perform regular collection efforts through phone calls and emails to customers with past-due balances
Escalate delinquent accounts as needed and coordinate with sales teams on account status
Assist in setting up new customer accounts, including verifying tax forms and billing preferences
Check credit box and review account standing when new service orders are submitted
Prepare and share aging or collection reports with management and relevant departments
Post credit card, check, and ACH payments accurately to customer accounts

Requirements:

Previous experience in accounts receivable, collections, or general bookkeeping
Strong attention to detail and ability to reconcile accounts accurately
Professional and confident communication skills, especially when following up on payments
Comfortable handling incoming calls and shared inbox responsibilities
Experience with credit card, check, and ACH payment processing
Positive attitude, strong work ethic, and willingness to assist across departments
Able to work independently while staying aligned with team priorities

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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