Assistant Accounting Manager - Income Audit, Marriott Bonvoy

Marriott Bonvoy

Location:

United Arab Emirates, Dubai

Category:

Finance

Contract Type:

Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

Job Responsibility:

Prepare and reconcile reports on revenue related municipality fees, tourism dirham and service charge
Perform spot audit on rooms periodically, checking against Housekeeping report
Ensure that all part day room revenue has been posted in PMS system
Complete any other projects, tasks or activities as assigned from time to time
Download Trial Balance from PMS Opera and import
Check if ledger balances are tallied
Prepare Income Journal adjustment entries in the approved JV format wherever applicable
Upload the Income Journal adjustment entries through Vision Excel
Prepare Statistics Report in the Sun Systems
Run GRR and import data from Sun Systems to generate GRR as per the standard format
Generate Rebate Report from Opera for Rooms, F&B, Others
Ensure rebate for the day is initiated and signed by Duty Manager/Front Office Manager
Scrutinize the rebates for reasonability and adherence to Daily operation Audit
Provide rebate report for review and approval to respective Executive Committee members as part of the Daily Excom Packet
Receive one copy of paid out voucher from Front Office
Ensure that paid out vouchers are approved as per SOP/LSOP
Ensure Front Office submit reviewed and approved credit limit report as per SOP/LSOP
Review In House guest lists of credit limit status and follow with FO if require
Send email if any high balance to be collected
Receive hospitality checks from respective Outlets
Scrutinize details (signature/reason for hospitality) of hospitality cheques
Check Micros Report against physical checks
Prepare Hospitality Report and add to Daily Excom Packet for circulation and sign-off by all Executive Committee members
Ensure all hospitality checks are approved /signed as per SOP or LSOP
Ensure all FIAT (Future Income Audit Tool) are uploaded and approved /signed as per SOP or LSOP
Take a report from telephone system, check the call charges posted in the guest folio
Print Telephone Reports by extension/ access code & distribute for marking of personal calls
Review administrative cost and report to FC/DOF and Department Head
Forward list of telephone calls to HOD (head of Department for approval and reason if the calls are unreasonably long)
Department Head/ FC/DOF to review and provide comments if required
Receive complimentary room form from Front Office for all complimentary rooms during the past night stay
Check authorization on complimentary rooms as SOP
Check the same against the Opera Complimentary Room Report (E134 in House Complimentary and B108 Arrival Report)
Follow-up with Rooms Controller for any missing complimentary vouchers
Receive Banquet Event Order (BEO) from Events Department and reconcile with physical checks
Check if total revenue has been posted against appropriate revenue account code for the event including extra covers incidental charges incurred by the guest
Ensure that all advances as mentioned in BEO have been received as per schedule
In case of discrepancy, inform Event Manager
In case of any discrepancy in bills, inform the Banquet Manager
Follow up to resolve discrepancy
Prepare daily general cashier report
Reconcile bank slips against Opera and Brinks Cash machine report
Check daily cashier physical drop and verify the amounts and witness signature
Post entry in respective ledger account in Sun Systems
Prepare and investigate Overs and Short discrepancy, share report to HOD and HR
Prepare Over and Short reports and share to HOD weekly as per SOP
Unacceptable discrepancy to be sent HR for further investigation
Posting Account Receivable payment received in SUN system
Run Foreign Currency Report
ensure revenue received is as per applicable rates (Hotel publishes rates)
Ensure that Cash clearing are cleared
Check total of all ledgers (guest/city/deposit/package) to ensure all transactions for the prior day have been posted accurately
Check Control Sum Sheet for any imbalances
In case of discrepancy, contact System Administrator for issue resolution
On fixing of the issue, run Opera Imbalance Report to check if ledger has balanced
Prepare Reconciliation Report (Opera and Sun Systems Reconciliation)
Ensure that all income booked in PMS/ POS - Opera - Sun Systems is reconciled
Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk
In case no show is not charged to the guest, check authorization (as per SOP/LSOP) for rebating
Prepare track sheet for no show recovery
Ensure audit of hotel floats at least once every two months
Prepare cash float audit track report for all Cashiers
Keep count report dully signed on record
Ensure POS bills are received from all outlets
Separate checks with discount
Check discount levied agrees with Hotel discount program and ensure contracted discounts are programmed in the system for ease of tracking
Scrutinize the open discounts, volume and authorization as per the LSOP
Check for authorization of Associate Discounts vouchers
In case of discrepancy, ask department concerned for the valid supporting documents
Print Open Check Report
Visit Outlet and count the number of tables occupied
Check the number of open checks in Micros
In case of discrepancy, Outlet Manager to provide explanation
Prepare Audit report and send it to Dir. F&B and DOF
Receive details about membership from Spa on a daily basis
Ensure that all revenues for Spa Membership have been tagged to a liability code in Sun Systems
Split revenue based on period - all monthly memberships to be recognized as revenue for the month and balance to be amortized based on period of validity maintained in Excel sheet
Issuance and control of membership card for club membership
Maintain Health Club membership file
Receive details about shop rent revenue from Admin and Credit Manager
Ensure that all revenues for Shop Rent have been recorded via Opera Systems
Ensure that all revenues for Shop Rent have been tagged to a liability code in Sun Systems
Reconciled shop rent liability account
Receive General Cashier Report and check GC clearing account
Match bank deposit slips with entries posted in the Trial Balance and then posts in Journals
Prepare bank deposit discrepancy report and provide to DOF/FC
Ensure that tips (Folio & Credit card) are tagged to a liability account & the same is cleared on monthly basis through payroll
Clear all other clearing accounts (revenue sharing) on a daily/monthly basis (as per contract)
Verify Open Check report
Ensure that POS provides explanation for all open checks within stipulated lime as per LSOP
Document explanations & ensure that check is closed in POS
Receive signed Rate Variance Report from Front Office
Ensure that rates have been applied correctly
Attach scan copy to Daily Excom Packet
Issue outlet checks to Outlets on request
Maintain a check log register based on serial number
Ensure that all the checks for the previous booklets issued are received back
Ensure that checks are either issued or made void at Point of Sale
Check for void checks and reasons thereon
Ensure that checks have been used serially and identify if there are missing checks
In case of missing checks, ask the Outlet Manager to explain the reason and keep the same on record for audit trail
Receive dully approved incentive sheets from front office and Spa
Check the same against guest Folio for any unpaid charges or any irregularities
Calculate Incentive as per incentive program
Forward to payroll for processing before payroll dead line with all required signatures
Prepare the following Reports: Rebates, Hospitality, Paid Outs, Petty Cash, Cashier Overage/ Shortage
Circulate the report based on routing list of Excom
Prepare weekly revenue extract report for the MTD to the Revenue Management team
Prepare FO incremental revenue report (No Show/Late Check Out/Early Check In/Upselling)
Prepare revenue reduction report (Discount/Void/Rebates)
Prepare and upload Guest Statistics per Nationality in DTCM portal
Prepare and upload monthly revenue in DHSS portal
Prepare payment and submit to AP for DTCM/ Municipality/F&B Tips/VAT
Verification of all Misc. Revenue on a monthly basis
Ensure all FIAT (Future Income Audit Tool) reports are uploaded and approved as per SOP or LSOP
Follow-up to ensure that FIAT (Future Income Audit Tool) reports are received in 5 working days
Escalate to DOF in case of delay of receipt approval of report
GIVEX CARDS/MBV FOLIO reconciliations

Requirements:

Prepare and reconcile reports on revenue related municipality fees, tourism dirham and service charge
Perform spot audit on rooms periodically, checking against Housekeeping report
Ensure that all part day room revenue has been posted in PMS system
Complete any other projects, tasks or activities as assigned from time to time
Download Trial Balance from PMS Opera and import
Check if ledger balances are tallied
Prepare Income Journal adjustment entries in the approved JV format wherever applicable
Upload the Income Journal adjustment entries through Vision Excel
Prepare Statistics Report in the Sun Systems
Run GRR and import data from Sun Systems to generate GRR as per the standard format
Generate Rebate Report from Opera for Rooms, F&B, Others
Ensure rebate for the day is initiated and signed by Duty Manager/Front Office Manager
Scrutinize the rebates for reasonability and adherence to Daily operation Audit
Provide rebate report for review and approval to respective Executive Committee members as part of the Daily Excom Packet
Receive one copy of paid out voucher from Front Office
Ensure that paid out vouchers are approved as per SOP/LSOP
Ensure Front Office submit reviewed and approved credit limit report as per SOP/LSOP
Review In House guest lists of credit limit status and follow with FO if require
Send email if any high balance to be collected
Receive hospitality checks from respective Outlets
Scrutinize details (signature/reason for hospitality) of hospitality cheques
Check Micros Report against physical checks
Prepare Hospitality Report and add to Daily Excom Packet for circulation and sign-off by all Executive Committee members
Ensure all hospitality checks are approved /signed as per SOP or LSOP
Ensure all FIAT (Future Income Audit Tool) are uploaded and approved /signed as per SOP or LSOP
Take a report from telephone system, check the call charges posted in the guest folio
Print Telephone Reports by extension/ access code & distribute for marking of personal calls
Review administrative cost and report to FC/DOF and Department Head
Forward list of telephone calls to HOD (head of Department for approval and reason if the calls are unreasonably long)
Department Head/ FC/DOF to review and provide comments if required
Receive complimentary room form from Front Office for all complimentary rooms during the past night stay
Check authorization on complimentary rooms as SOP
Check the same against the Opera Complimentary Room Report (E134 in House Complimentary and B108 Arrival Report)
Follow-up with Rooms Controller for any missing complimentary vouchers
Receive Banquet Event Order (BEO) from Events Department and reconcile with physical checks
Check if total revenue has been posted against appropriate revenue account code for the event including extra covers incidental charges incurred by the guest
Ensure that all advances as mentioned in BEO have been received as per schedule
In case of discrepancy, inform Event Manager
In case of any discrepancy in bills, inform the Banquet Manager
Follow up to resolve discrepancy
Prepare daily general cashier report
Reconcile bank slips against Opera and Brinks Cash machine report
Check daily cashier physical drop and verify the amounts and witness signature
Post entry in respective ledger account in Sun Systems
Prepare and investigate Overs and Short discrepancy, share report to HOD and HR
Prepare Over and Short reports and share to HOD weekly as per SOP
Unacceptable discrepancy to be sent HR for further investigation
Posting Account Receivable payment received in SUN system
Run Foreign Currency Report
ensure revenue received is as per applicable rates (Hotel publishes rates)
Ensure that Cash clearing are cleared
Check total of all ledgers (guest/city/deposit/package) to ensure all transactions for the prior day have been posted accurately
Check Control Sum Sheet for any imbalances
In case of discrepancy, contact System Administrator for issue resolution
On fixing of the issue, run Opera Imbalance Report to check if ledger has balanced
Prepare Reconciliation Report (Opera and Sun Systems Reconciliation)
Ensure that all income booked in PMS/ POS - Opera - Sun Systems is reconciled
Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk
In case no show is not charged to the guest, check authorization (as per SOP/LSOP) for rebating
Prepare track sheet for no show recovery
Ensure audit of hotel floats at least once every two months
Prepare cash float audit track report for all Cashiers
Keep count report dully signed on record
Ensure POS bills are received from all outlets
Separate checks with discount
Check discount levied agrees with Hotel discount program and ensure contracted discounts are programmed in the system for ease of tracking
Scrutinize the open discounts, volume and authorization as per the LSOP
Check for authorization of Associate Discounts vouchers
In case of discrepancy, ask department concerned for the valid supporting documents
Print Open Check Report
Visit Outlet and count the number of tables occupied
Check the number of open checks in Micros
In case of discrepancy, Outlet Manager to provide explanation
Prepare Audit report and send it to Dir. F&B and DOF
Receive details about membership from Spa on a daily basis
Ensure that all revenues for Spa Membership have been tagged to a liability code in Sun Systems
Split revenue based on period - all monthly memberships to be recognized as revenue for the month and balance to be amortized based on period of validity maintained in Excel sheet
Issuance and control of membership card for club membership
Maintain Health Club membership file
Receive details about shop rent revenue from Admin and Credit Manager
Ensure that all revenues for Shop Rent have been recorded via Opera Systems
Ensure that all revenues for Shop Rent have been tagged to a liability code in Sun Systems
Reconciled shop rent liability account
Receive General Cashier Report and check GC clearing account
Match bank deposit slips with entries posted in the Trial Balance and then posts in Journals
Prepare bank deposit discrepancy report and provide to DOF/FC
Ensure that tips (Folio & Credit card) are tagged to a liability account & the same is cleared on monthly basis through payroll
Clear all other clearing accounts (revenue sharing) on a daily/monthly basis (as per contract)
Verify Open Check report
Ensure that POS provides explanation for all open checks within stipulated lime as per LSOP
Document explanations & ensure that check is closed in POS
Receive signed Rate Variance Report from Front Office
Ensure that rates have been applied correctly
Attach scan copy to Daily Excom Packet
Issue outlet checks to Outlets on request
Maintain a check log register based on serial number
Ensure that all the checks for the previous booklets issued are received back
Ensure that checks are either issued or made void at Point of Sale
Check for void checks and reasons thereon
Ensure that checks have been used serially and identify if there are missing checks
In case of missing checks, ask the Outlet Manager to explain the reason and keep the same on record for audit trail
Receive dully approved incentive sheets from front office and Spa
Check the same against guest Folio for any unpaid charges or any irregularities
Calculate Incentive as per incentive program
Forward to payroll for processing before payroll dead line with all required signatures
Prepare the following Reports: Rebates, Hospitality, Paid Outs, Petty Cash, Cashier Overage/ Shortage
Circulate the report based on routing list of Excom
Prepare weekly revenue extract report for the MTD to the Revenue Management team
Prepare FO incremental revenue report (No Show/Late Check Out/Early Check In/Upselling)
Prepare revenue reduction report (Discount/Void/Rebates)
Prepare and upload Guest Statistics per Nationality in DTCM portal
Prepare and upload monthly revenue in DHSS portal
Prepare payment and submit to AP for DTCM/ Municipality/F&B Tips/VAT
Verification of all Misc. Revenue on a monthly basis
Ensure all FIAT (Future Income Audit Tool) reports are uploaded and approved as per SOP or LSOP
Follow-up to ensure that FIAT (Future Income Audit Tool) reports are received in 5 working days
Escalate to DOF in case of delay of receipt approval of report
GIVEX CARDS/MBV FOLIO reconciliations

What we offer:

Accommodation
Meals on duty
Transportation
World class training and development, including leadership development
Recognition programs
Discounted accommodation in over 8,000 hotels all over the world
Discounted food & drink in all our restaurants and bars
Discounts for your friends and family
Unlimited career opportunities (Internationally and locally)
Medical and Life insurance
Amazing support to ensure you have all the tools you require to complete your day-to-day tasks

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Assistant Accounting Manager - Income Audit