Assistant Business Support Manager, Office Angels

Assistant Business Support Manager

Office Angels

Location:

United Kingdom, Basingstoke

Category:

Customer Service

Contract Type:

Not provided

Salary:

26000.00 - 27000.00 GBP / Year

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Job Description:

Are you looking for an exciting opportunity to support a dynamic team in a fast-paced environment? Our client is seeking an enthusiastic Assistant Business Manager to join their team in Basingstoke. This role is perfect for someone who enjoys engaging with customers, solving problems, and ensuring exceptional standards of service.

Job Responsibility:

Welcome visitors and provide refreshments to guests
Build rapport with customers and manage incoming mail and deliveries
Oversee access control for new and departing customers and maintain visitor logs
Support smooth onboarding for new customers and resolve any concerns regarding the business centre experience
Enhance the customer journey by building strong relationships and coordinating engagement activities
Promote networking opportunities and encourage participation in events
Manage customer relationships, encouraging positive reviews while overseeing any complaints
Conduct viewings and sales, and support the Business Centre Manager (BCM) in all aspects of management
Organise fun activities within the Business Centre and support social media initiatives
Answer calls and manage inquiries, maintaining pricing and availability lists
Maintain professional standards and regularly review cleaning and maintenance levels
Supervise cleaning and maintenance staff to ensure the highest quality of service

Requirements:

Excellent communication skills at all levels
Natural problem solver
Sales experience
Proficient in Microsoft 365 and IT
Professional appearance and manner
Flexibility and a full clean driving licence

What we offer:

£1,000 bonus
Office conveniently located just a 6-minute walk from Basingstoke train station
Nearby parking

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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