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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Manages day-to-day operations, handles complaints, and collaborates on improving departmental service.
Job Responsibility:
Assists the Front Office Manager in administering front office functions
supervises staff on a daily basis
ensures guest and employee satisfaction
maximizes financial performance of the department
manages day-to-day operations
handles complaints and resolves conflicts
collaborates on improving departmental service
ensures compliance with policies and procedures
Requirements:
High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
What we offer:
Bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave
health savings account
flexible spending accounts
tuition assistance
pre-tax commuter benefits
other life and work wellness benefits
potential stock awards and deferred compensation plans
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