Assistant Director of Front Office, Marriott Bonvoy

Assistant Director of Front Office

Marriott Bonvoy

Location:

United States, New York

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

84000.00 - 106000.00 USD / Year

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Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Job Responsibility:

Assist Front Office Manager in administering front office functions
Supervise staff
Ensure guest and employee satisfaction
Maximize financial performance of the department
Manage day-to-day operations
Handle complaints and resolve conflicts
Improve service performance
Collaborate on departmental service improvements
Provide exceptional customer service
Implement customer recognition programs
Ensure compliance with policies and procedures

Requirements:

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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