Assistant Event Operations Manager, Marriott Bonvoy

Assistant Event Operations Manager

Marriott Bonvoy

Location:

United States, Austin

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

25.00 - 30.29 USD / Hour

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Job Description:

Manage event operations, ensure customer satisfaction, and uphold Marriott standards. Responsible for overseeing banquets, event services, and day-to-day activities while leading teams and contributing to operational excellence and guest satisfaction.

Job Responsibility:

Communicates service needs to chefs and stewards throughout functions
totals charges for group functions and prepares and presents checks to group contacts for payment
verifies banquet rooms, restaurants, and coffee breaks are ready for service
inspects the cleanliness and presentation of all china, glass, and silver prior to use
sets tables according to type of event and service standards
communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
maintains cleanliness of work areas throughout the day
supports compliance with brand standards and legal obligations
supports and leads shift teams to provide consistent, high-quality service
coordinates and leads daily stand-up meetings, pre-shift meetings, and pre and post-meal briefings
trains staff in processes
assists more senior managers in completion of financial and administrative duties
leads shifts and actively participates in the servicing of events
verifies meeting and event rooms are set according to specifications
schedules staff to meet business demands and productivity goals.

Requirements:

High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
if no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills.

Nice to have:

OSHA regulations knowledge
banquet beverage tools
experience with guest satisfaction scores.

What we offer:

Hourly pay range from $25.00 to $30.29
bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off including sick leave
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave
health savings account
flexible spending accounts
tuition assistance
pre-tax commuter benefits.

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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