Assistant Event Operations Manager, Marriott Bonvoy

Assistant Event Operations Manager

Marriott Bonvoy

Location:

United States, Washington, DC

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

28.37 - 33.17 USD / Hour

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Job Description:

The position involves managing event operations at The Westin DC Downtown, ensuring high-quality service delivery, adherence to brand standards, and maximum guest satisfaction. Responsibilities include leading teams, maintaining inventory, verifying event setup, overseeing logistics, providing exceptional customer service, participating in HR activities, and supporting compliance with legal obligations and brand guidelines.

Job Responsibility:

Management of Event Operations associated with Banquets, Event Services
verifies meeting and event rooms/space are set according to event documentation and customer requirements
leads shifts and actively participates in the servicing of events
adheres to and reinforces all standards, policies, and procedures
assists in maintaining the inventory of function room amenities
attends and participates in all pertinent meetings
communicates critical information to the Banquet, Event Services and Event Technology teams
conducts room function inspections prior to each event
delegates tasks to ensure room sets are 'on time' and meet Event Management Standards
verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores
manages departmental inventories and assets
orders supplies for the department
schedules Banquet and Event Service staff
utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs
practices and executes brand-specific meeting services program
works with Event Planning team to verify flawless delivery of events

Requirements:

High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area

Nice to have:

Experience running a shift
scheduling
Performance Manage PAF's
Problem Solving
Running Day-to-Day Operation
Hospitality Skills

What we offer:

Bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave
health savings account
flexible spending accounts
tuition assistance
pre-tax commuter benefits

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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