Assistant Food & Beverage Manager, Marriott Bonvoy

Assistant Food & Beverage Manager

Marriott Bonvoy

Location:

Nepal, Kathmandu

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

Job Responsibility:

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
Provides excellent customer service to all employees
Responds quickly and proactively to employee's concerns
Uses coaching skills throughout the property
Demonstrates self confidence, energy and enthusiasm
Motivates and encourages staff to solve guest and employee related concerns
Provides excellent customer service
Responds quickly and proactively to guest's concerns
Understands the brand's service culture
Sets service expectations for all guests internally and externally
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee
Follows up to ensure complaints have been addressed to the guest's satisfaction
Develops a relationship with all guests to build repeated clientele internally and externally
Complies with all corporate accounting procedures
Assists GM as needed with annual Quality audit

Requirements:

High school diploma or GED
3 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the food and beverage, culinary, or related professional area

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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