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Assistant Housekeeper

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Malaysia, Kuala Lumpur

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Job Responsibility:

  • Assists in managing housekeeping operations
  • Ensures guest room status is communicated to the Front Desk
  • Works with Engineering department on guestroom maintenance needs
  • Supervises property general cleaning schedule
  • Inventories stock to ensure adequate supplies
  • Assists in ordering guestroom supplies, cleaning supplies, and uniforms
  • Supports and supervises an effective inspection program for all guestrooms and public space
  • Communicates areas needing attention to staff
  • Ensures all employees have proper supplies, equipment, and uniforms
  • Participates in managing departmental costs
  • Responds to and handles guest problems and complaints
  • Strives to improve service performance
  • Empowers employees to provide excellent customer service
  • Participates in human resources activities
  • Supervises staffing levels
  • Ensures employees understand expectations and parameters
  • Participates in employee performance appraisal process
  • Assists in interviewing and hiring of employee team members
  • Supports departmental orientation program
  • Participates in employee progressive discipline procedures

Requirements:

  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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