Assistant Housekeeping Manager, Marriott Bonvoy

Assistant Housekeeping Manager

Marriott Bonvoy

Location:

Japan, Yokohama

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Assistant Housekeeping manager that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Job Responsibility:

Managing Housekeeping Operations and Budgets
Ensuring knowledge and understanding of OSHA regulations are up to date
Overseeing all lost and found procedures
Obtaining list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Ensuring guest room status is communicated to the Front Desk in a timely and efficient manner
Working effectively with the Engineering department on guest room maintenance needs
Understanding and complying with loss prevention policies and procedures
Ensuring all employees have proper supplies, equipment and uniforms
Assisting in supervising an effective inspection program for all guestrooms and public space
Managing linen inventory and guest supplies and assisting in the ordering of supplies as necessary
Supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
Observing service behaviors of employees and providing feedback to individuals
continuously striving to improve service performance
Handling guest problems and complaints seeking assistance from supervisor as necessary
Assisting in the review of comment cards and guest satisfaction results with employees
Setting a positive example for guest relations

Requirements:

High school diploma or GED
1 year experience in the housekeeping or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

Nice to have:

Adaptability
Communication
Problem Solving and Decision Making
Professional Demeanor
Building and Contributing to Teams
Driving for Results
Planning and Organizing
Coworker Relationships
Customer Relationships
Global Mindset
Organizational Capability
Talent Management
Applied Learning
Business Acumen
Technical Acumen
Basic Computer Skills
Mathematical Reasoning
Oral Comprehension
Reading Comprehension
Writing

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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