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Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise during meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.
Job Responsibility:
Assisting in managing meetings and special events operations
Assisting in budgets and finances
Driving exceptional customer service
Researching and analyzing new products, pricing, and services of competition
Reviewing scheduled events and troubleshooting potential challenges/conflicts
Assisting in coordinating all groups that will impact property operations
Assisting in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas
Assisting in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines
Assisting in the execution of brand service initiatives in event management areas
Conducting daily walk-through of banquet floor to drive client satisfaction and maintain quality standards
Developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property
Assisting in creating the annual banquet budget
Creating an atmosphere in all event management operations areas that meets or exceeds guest expectations
Consulting with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions
Requirements:
High school diploma or GED
2 years experience in event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in event management, food and beverage, sales and marketing, or related professional area
Nice to have:
Professional demeanor
Problem solving and decision making
Adaptability
Driving for results
Building and contributing to teams
Coworker relationships
Customer relationships
Fostering inclusion
Talent management
Technical acumen
Event planning
Food production and presentation
General event management
Banquets
Event services
Basic computer skills
Mathematical reasoning
Oral comprehension
Reading comprehension
Writing
What we offer:
Training, development, recognition
Holistic well-being
True camaraderie with a diverse group of co-workers
Opportunities to pursue passions in a luxury environment
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