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The Assistant Manager International Sales at JW Marriott Hotel Tokyo will be responsible for maximizing revenue, maintaining guest loyalty, and promoting the brand image. The role involves resolving guest issues, processing reservations, and performing general office duties. The position requires a high school diploma or equivalent and at least 2 years of related work experience. The job is full-time and located in Tokyo, Japan.
Job Responsibility:
Contact appropriate individual or department to resolve guest calls, requests, or problems
Use sales techniques to maximize revenue while maintaining guest loyalty
Determine and give complimentaries to guests
Promote brand image internally and externally
Process Marriott Rewards points and reservations
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees
Follow company policies and procedures
Welcome and acknowledge guests
Develop and maintain positive working relationships
Monitor performance of others
Perform other reasonable job duties as requested by Supervisors
Requirements:
High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience
No license or certification required
What we offer:
Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with a diverse group of co-workers
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