Assistant Manager Restaurant, Marriott Bonvoy

Assistant Manager Restaurant

Marriott Bonvoy

Location:

India, Mumbai

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

Job Responsibility:

Assists in the daily supervision restaurant operations
assists with menu planning
maintains sanitation standards
assists servers and hosts on the floor during peak meal periods
handles employee questions and concerns
monitors employees to ensure performance expectations are met
provides feedback to employees based on observation of service behaviors
assists in supervising daily shift operations
supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager
participates in department meetings
ensures all employees have proper supplies, equipment and uniforms
communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
ensures compliance with all restaurant policies, standards and procedures
monitors alcohol beverage service in compliance with local laws
manages to achieve or exceed budgeted goals
performs all duties of restaurant employees and related departments as necessary
opens and closes restaurant shifts
interacts with guests to obtain feedback on product quality and service levels
supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
encourages employees to provide excellent customer service within guidelines
handles guest problems and complaints
sets a positive example for guest relations
assists in the review of comment cards and guest satisfaction results with employees
meets and greets guests
supervises on-going training initiatives
uses all available on the job training tools for employees
communicates performance expectations in accordance with job descriptions for each position
coaches and counsels employees regarding performance on an on-going basis
provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
analyzes information and evaluating results to choose the best solution and solve problems
assists servers and hosts on the floor during meal periods and high demand times
recognizes good quality products and presentations
supervises daily shift operations in absence of Restaurant Manager

Requirements:

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area

Nice to have:

love doing it all
always think outside the box
enjoy chatting it up with guests
live in the now but know what’s next
have high energy and a do-it-yourself attitude

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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