Assistant Restaurant Manager (All Day Dining), Marriott Bonvoy

Assistant Restaurant Manager (All Day Dining)

Marriott Bonvoy

Location:

Singapore, Singapore

Category:

Hospitality and Tourism

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Assistant Restaurant Manager (All Day Dining) at JW Marriott Hotel Singapore South Beach ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets. The role involves welcoming and acknowledging all guests according to company standards, anticipating and addressing guests’ service needs, assisting individuals with disabilities, and thanking guests with genuine appreciation. The manager will develop and maintain positive working relationships with others, support team to reach common goals, and ensure adherence to quality expectations and standards. Responsibilities also include reporting work-related accidents, following safety and security policies, and handling emergency situations. The manager will serve as a departmental role model, ensure employee compliance with company standards, and collaborate with management to improve department performance.

Job Responsibility:

Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Report work related accidents or injuries
Follow company and department safety and security policies and procedures
Identify and correct unsafe work procedures or conditions
Follow property specific procedures for handling emergency situations
Complete appropriate safety training and certifications
Protect the privacy and security of guests and coworkers
Address guests' service needs in a professional, positive, and timely manner
Assist other employees to ensure proper coverage and prompt guest service
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Speak to guests and co-workers using clear, appropriate and professional language
Serve as a departmental role model or mentor
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Ensure employee compliance with company standards and policies and external regulations
Encourage and motivate employees to perform their best
Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs
Collaborate with management to develop and carry-out ideas and procedures
Ensure staff is working together as a team to ensure optimum service to guests
Inspect grooming and attire of staff, and rectify any deficiencies
Comply with quality assurance expectations and standards
Monitor the performance of others to ensure adherence to quality expectations and standards
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

What we offer:

Training, development, recognition
Holistic well-being focus
True camaraderie with a diverse group of co-workers
Opportunities to pursue passions in a luxury environment

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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