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The Assistant Sommelier at Tin Lung Heen, The Ritz-Carlton Hong Kong, will ensure the delivery of exceptional wine service, maintain wine inventory, and support the team in creating memorable guest experiences. The role involves communication with guests and staff, wine pairing, inventory management, and adherence to safety and quality standards.
Job Responsibility:
Communicate with guests, employees, and/or departments to ensure guest needs are met
Answer guest questions or concerns regarding wines
Create, update and maintain wine lists
Pair and suggest wines that complement menu items
Attend wine tastings and develop relationships with vendors
Request new wines and products
Design and implement wine promotions and incentive programs
Monitor and replenish inventory of wine cellar, equipment, and glassware
Conduct vintage and BIN number checks
Conduct staff wine tastings
Complete opening and closing duties
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Issue, open, and serve wine/champagne bottles
Secure liquors, beers, wines, coolers, cabinets, and storage areas
Follow all state and local laws for serving alcohol responsibly
Maintain accurate spill sheet
Assist management in hiring, training, scheduling, evaluating, and motivating and coaching employees
Follow all company and safety and security policies and procedures
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Read and visually verify information in a variety of formats
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Grasp, turn, and manipulate objects of varying size and weight
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors
Requirements:
High school diploma or G.E.D. equivalent
2 years of related work experience
1 year of supervisory experience
What we offer:
Opportunity to work in a luxury hospitality environment
Chance to be proud of the work you do and who you work with
Learn and exemplify the Gold Standards of The Ritz-Carlton
Join a portfolio of brands with Marriott International
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