Assistant Spa Manager, Marriott Bonvoy

Assistant Spa Manager

Marriott Bonvoy

Location:

Indonesia, Lampung

Category:

Health and Beauty

Contract Type:

Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Assistant Spa Manager at Lampung Marriott Resort & Spa is responsible for ensuring consistency in spa services, maintaining cleanliness and safety standards, and providing excellent guest service. The role involves supervising staff, handling guest concerns, and ensuring adherence to company policies and procedures.

Job Responsibility:

Advise employees on in-house groups, policy changes, or other pertinent information
Ensure consistency in services provided across providers
Provide massage services to guests using props and/or products
Promote, sell, and answer questions about spa/salon services
Ensure guest comfort and safety throughout service
Maintain cleanliness of tools, workstation, and/or treatment room throughout shift, and secure supplies and equipment at the end of each shift
Check computer for updates and changes to schedule and inform providers of last-minute changes
Complete requisitions, stock, organize, and dispense products and supplies
Inspect work areas and tools/equipment to ensure conformance to company standards
Handle inappropriate guest behavior by stopping service and informing supervisor/manager
Maintain current licensure in service area
Assist management in hiring, training, scheduling, counseling, and motivating and coaching employees
serve as a role model
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time
grasp, turn, and manipulate objects of varying size and weight
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

National Massage Certification
Technical, Trade, or Vocational School Degree
At least 1-year of related work experience
Less than 1-year supervisory experience

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.