Assistant Vice President, Global Fraud Project Support, Citi

Assistant Vice President, Global Fraud Project Support

Citi

Location:

Malaysia, Kuala Lumpur

Category:

-

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Fraud Risk Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Has responsibility for volume, quality, timeliness and delivery of end results of an area. Full management responsibility of testing and validation for a release and provides dedicated support to project leads. Responsibility for validation of test results, operational transformation, training and production support.

Job Responsibility:

Support Fraud Management projects, including detailed assessment of technical delivery and testing
Contribute to the development of fraud management policies, processes and develop training for customer live with learnings from test validation
Collaborates with Project Leads and Technical leads to manage the project lifecycle and ensure quality technical delivery to business functions
Ensure programs are managed through completion on time and within budget
Oversight of system performance and ongoing identification of technical defects impacting our fraud eco system
Identify and implement operational changes to support existing or new technology
Have an in-depth understanding of Fraud and the ability to leverage that knowledge to deliver technical and operational solutions
Collaborate with stakeholders and cross functional teams to launch projects as expected, with high degree of quality, within regulatory guidelines and achieving desired results
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

5-8 years of experience in a related role
Intermediate to senior level experience in a similar position preferred
Experience in the credit card/financial services industry with knowledge and experience in a fraud environment
People management experience highly desirable
Program management skills with focus on translating program needs into requirements and timelines
Ability to bridge the gap between technology and business
Demonstrated ability to succeed in a fast-paced, rapidly changing, matrixed business environment
Ability to manage high-capacity workload and effectively plan, prioritize, multi-task, assign and complete projects on time in an oversight capacity
Exceptional communication skills (verbal and written)
Excellent attention to detail
understanding of core Fraud principles
Bachelor’s degree/University degree or equivalent experience

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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