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The Technology and Cyber Compliance and Operational Risk Office (TCCORO) at Citi is the firm’s reliable second set of eyes. Our mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational and compliance risks while promoting the implementation of actions to address root causes which may lead to unintended operational losses or regulatory breaches. TCCORO provides the specialist subject matter experts to challenge Enterprise, Infrastructure, Operations and Technology entities across the firm. We are the technology and cyber conscience of the bank. In line with the Operational Risk Management (ORM) and Independent Compliance Risk Management (ICRM) frameworks, we aim to ensure that the internal controls that are designed to mitigate technology and cyber risks are managed, mitigated, and aligned with our risk appetite.
Job Responsibility:
Supports the review of compliance and technology and cyber policies and procedures, technology and tools, and governance processes to provide credible challenge for minimizing losses from technology and cyber risks
Assesses technology and cyber risks and evaluates actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Supports independent assurance activities to assess areas of concern including substantive and controls testing
Supports the monitoring, evaluation, and challenge of Key Risks and associated Key Risk Indicators triggers and thresholds
Reviews potential risks associated with program/project delivery on a technical level
Participates in various second line of defense technology and cyber assessments including risk assessments, control assessments, maturity assessments etc
Assesses technology and/or cyber risks associated with new initiatives and programs being proposed for implementation
Supports the challenge of the design, adequacy and strength of the control environment associated to technology and cyber and recommends actions to ensure the operational risk profile is in line with the technology and cyber risk appetite
Supports ad-hoc activities for the TCCORO organization, including but not limited to: researching and drafting materials for presentations of deep dives into selected topics, coordinating deliverables related to audits and examinations, and maintaining associated data for executive reporting
Helps to appropriately assess risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment
Requirements:
5-8 years of experience
Experience in assessing, reviewing or auditing IT governance, IT risk management, IT general controls and application controls, including end user computing (EUC), covering relevant technology or cyber regulations
Experience in technology and cyber risk assessments, metrics, enterprise technology services, risks, and controls within globally complex, dispersed and diverse organizations
Understanding of technology and cyber risks and controls across various information system architecture and engineering domains including: data protection, identity and access management, vulnerability management, network security, endpoint security, logging and monitoring, incident management, and third-party management
preferred expertise in EUC
Knowledge and understanding of industry standard risk management frameworks (including ISO27001, COBIT, TOGAF and CRI for example), and an in-depth understanding of technology and cyber risk mitigation strategies
Excellent written and verbal communication skills
Must be a self-starter, flexible, innovative, and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Ability to work collaboratively with regional and global partners in other functional units
and to navigate a complex organization
Excellent project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
Bachelor’s/University degree or equivalent experience
Relevant certifications (in CISM, CRISC, CISSP, CISA, or PMP) a plus
Nice to have:
Relevant certifications (in CISM, CRISC, CISSP, CISA, or PMP) a plus
What we offer:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
Expanded Paid Parental Leave Policy
Access to an array of learning and development resources
Generous paid time off packages
Resources and tools to volunteer in the communities in which they live and work
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