Associate Director, Case Management Systems, Robert Half

Associate Director, Case Management Systems

Robert Half

Location:

United States, New York

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

In this role, you will hold a pivotal position to ensure our technology solutions are in alignment with the organization's mission and operational goals. Your focus will be on case management systems and other enterprise applications, optimizing them to support the various programs, departments, and operations within our organization.

Job Responsibility:

Lead the design, implementation, and support of case management systems and other enterprise applications across the organization
Develop a strategic vision for the case management systems and enterprise applications to align with the organization's mission and operational goals
Collaborate with senior leadership, program directors, and departmental stakeholders to assess needs and recommend tailored solutions
Oversee the selection, implementation, and ongoing management of case management systems and other enterprise applications
Identify opportunities for process automation, systems integration, and improvements to maximize system functionality and user experience
Supervise and build capacity within the case management systems and enterprise applications team
Plan and manage projects related to case management and enterprise applications, including timelines, budgets, and deliverables
Ensure systems provide robust reporting capabilities to support performance measurement, grant compliance, and program evaluation
Act as the liaison between technical teams, program staff, and organizational leadership to bridge communication and align objectives
Build and maintain relationships with vendors, consultants, and technology partners

Requirements:

Minimum of 7 years of detail oriented experience in a non-profit or similar organization
Proven expertise in CRM and ERP - Enterprise Resource Planning
Proficient in implementing and managing ERP Solutions
Strong background in Application Development
Comprehensive understanding of SDLC - Software Development Life Cycle
Demonstrated ability to lead and manage a team
Excellent communication and interpersonal skills
Bachelor's degree in Information Technology, Computer Science, or a relevant field
Strong problem-solving skills and the ability to make decisions under pressure
Ability to work collaboratively with other departments to achieve organizational goals
Proven track record of managing multiple projects simultaneously
Experience in strategic planning and execution
Ability to interpret and apply laws, regulations, and policies related to case management systems
Experience in budget preparation and fiscal management

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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