Associate Director of Sales, Marriott Bonvoy

Marriott Bonvoy

Location:

Australia, Melbourne

Category:

Sales

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The Ritz-Carlton Melbourne sales team is seeking a sales superstar to join the team as an Associate Director of Sales to drive luxury sales accounts. Responsible for proactively soliciting and managing group and catering opportunities with significant revenue potential. In depth understanding of the sales process, market trends, competition, and customers. Ability to identify and evaluate business opportunities, bring a sale to closure, securing business with effective negotiation and creative selling skills. Achieve personal and team related revenue goals. Drive guest loyalty by delivering service excellence throughout each guest experience. Commit to create unique, memorable and personal experiences that stay with Guests for Life.

Job Responsibility:

Understanding the sales processes and market trends
Ability to bring a sale to closure, securing business with effective negotiation skills and creative selling abilities
Source, secure and maximize business across MICE segment for both residential and event-only business, SME Corporate Accounts and Sports
Effectively contribute to the overall sales strategy and success
Actively work towards KPI and Revenue Goals
Manage incoming group and catering opportunities for the property
Negotiate and manage client RFP and contracting process for the corporate market segment
Manage relationships and maximize revenue from assigned account base and industries
Strong customer development and relationship management skills
Knowledge of contractual agreements and legal implications
A desire to innovate and create
Ensures a high level of exposure for the hotel through proactive sales solicitation, including client meetings, site inspections, attendance at industry functions and trade shows
Develop an annual strategy plan for the designated account portfolio in conjunction with Director of Sales
Work collaboratively with Marriott International Global Sales Teams on client development activities
Promote awareness of brand image internally and externally
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
Understands the overall market, competitor strengths and weaknesses, economic trends, supply and demand
Set strategies to increase market share
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a timely manner
Rewards client through Marriott Rewards posting tool following Marriott SOP

Requirements:

A relevant University degree and/or 3 years relevant luxury hospitality industry experience
Relevant experience preferably in luxury sales
Full Working rights in Australia is required for this role
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

What we offer:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Additional Information:

Job Posted:

March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Associate Director of Sales