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Assists in the management of the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
Job Responsibility:
Orders and manages necessary supplies. Verifies that workers have supplies, equipment, tools, and uniforms necessary to do their jobs
Schedules events, programs, and activities, as well as the work of others
Monitors the inflow of ordered materials and the maintenance of current materials
Conducts china, glass and silver inventories
Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
Inspects supplies, equipment, and work areas in order to verify efficient service and conformance to standards
Investigates reports and follows-up on employee accidents
Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each)
Follows loss prevention policies to prevent accidents and control costs
Enforces proper cleaning routines for serviceware, equipment, floors, etc
Enforces proper use and cleaning of all dish room machinery
Verifies all food holding and transport equipment is in working order
Verifies compliance with all applicable laws and regulations
Verifies compliance with food handling and sanitation standards
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Assists with management of employees and management of all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Verifies and assists with maintaining the productivity level of employees
Serves as a role model to demonstrate appropriate behaviors
Achieves and exceeds goals including performance goals, budget goals, team goals, etc
Celebrates successes by publicly recognizing the contributions of team members
Encourages and builds mutual trust, respect, and cooperation among team members
Communicates performance expectations in accordance with job descriptions for each position
Establishes and maintains open, collaborative relationships with employees
Participates in the management of department's controllable expenses to achieve or exceed budgeted goals
Strives to improve service performance
Solicits employee feedback
Understands the impact of department's operation on the overall property financial goals and objectives
Requirements:
High school diploma or GED
3 years experience in the procurement, food and beverage, culinary, or related professional area
2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the procurement, food and beverage, culinary, or related professional area
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