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Functions as the business leader of the property’s sales department for properties with bookings exceeding parameters of the Group Sales teams within the Sales Office. Provides day to day leadership to a small team of on-property sales associates and pulls through a number of above-property sales channels (e.g., Area Sales, Group Sales within the Sales Office, Catering Sales, Global Sales Office, etc.) in order to achieve hotel sales objectives, booking goals and property revenues. Develops strategic working relationships with leaders of these sales channels in order to proactively position and drive sales to the property. Interfaces with the Regional Marketing & eCommerce team to review collateral and execute the property’s marketing plan as well as pull through regional and national promotions. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.
Job Responsibility:
Executes the sales strategy
Verifies that individual booking goals are met
Partners with Area Sales and Group Sales
Serves as the sales contact for the General Manager and customers
Provides customer intelligence
Researches competitor’s sales team strategies
Attends sales strategy meetings
Participates in business planning
Suggests innovative marketing ideas
Determines and develops marketing communication activities
Participates in sales calls
Identifies public relations opportunities
Supports the General Manager by coordinating crisis communications
Executes and supports Marriott’s Customer Service Standards
Executes and supports the operational aspects of business booked
Participates in and practices daily service basics of the brand
Verifies that the property implements a seamless turnover from sales to operations
Maintains successful performance
Interfaces with the Regional Marketing & eCommerce team
Performs other duties, as assigned, to meet business needs
Requirements:
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
4 years experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing or related professional area
Demonstrated skills in supervising a team
Lodging sales experience
Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
Nice to have:
4 year college degree
Demonstrated skills in supervising a team
Lodging sales experience
Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
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