AsstMgr-Front Office I, Marriott Bonvoy

AsstMgr-Front Office I

Marriott Bonvoy

Location:

India, Pune

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Manages day-to-day operations, handles complaints, and resolves conflicts. Provides exceptional customer service and implements customer recognition/service program.

Job Responsibility:

Assists the Front Office Manager in administering front office functions
Supervises staff on a daily basis
Ensures guest and employee satisfaction
Maximizes financial performance of the department
Manages day-to-day operations
Handles complaints and resolves conflicts
Improves service performance
Provides exceptional customer service
Implements customer recognition/service program
Ensures compliance with Front Office policies

Requirements:

High school diploma or GED
2 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Opportunities to put guests at ease in a friendly, genuine, and approachable environment
Part of a united Four Points by Sheraton community
Inclusive, people-first culture
Non-discrimination policy

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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