Audio Visual - Specialist, Marriott Bonvoy

Audio Visual - Specialist

Marriott Bonvoy

Location:

Singapore, Singapore

Category:

Hospitality and Tourism

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Your role will involve ensuring the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day while contributing to an outstanding luxury guest experience. This includes setting up, operating, and maintaining audio-visual systems, and assisting both guests and team members.

Job Responsibility:

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems
ensure AV equipment is fully operational, repair or clean equipment when necessary
tape down and dress all loose wire and cable
label any broken equipment and communicate problems to manager/supervisor
check delivered equipment and room set-up against Banquet Event Order
operate and maintain house audio system
assist and instruct guests/customers regarding proper usage and operation of AV equipment
up-sell different AV services
monitor equipment operation at appropriate intervals
break-down, remove, and secure equipment
adhere to Marriott Visual Productions (MVP program) SOP book
follow company safety and security policies and procedures
support team to reach common goals.

Requirements:

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems
ensure AV equipment is fully operational, repair or clean equipment when necessary
tape down and dress all loose wire and cable
label any broken equipment and communicate problems to manager/supervisor
check delivered equipment and room set-up against Banquet Event Order
communicate any additions or deletions to flowsheets to manager/supervisor
operate and maintain house audio system
assist and instruct guests/customers regarding proper usage and operation of AV equipment
up-sell different AV services
monitor equipment operation at appropriate intervals
break-down, remove, and secure equipment
read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book
follow all company safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
answer telephones using appropriate etiquette
support team to reach common goals
comply with quality assurance expectations and standards
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
reach overhead and below the knees, including bending, twisting, pulling, and stooping
visually inspect tools, equipment, or machines
grasp, turn, and manipulate objects of varying size and weight
perform other reasonable job duties as requested by Supervisors.

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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