Automobile Repossession Coordinator, Randstad

Automobile Repossession Coordinator

Randstad

Location:

Canada, Oakville

Category:

Finance

Contract Type:

Not provided

Salary:

50000.00 - 55000.00 CAD / Year

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Job Description:

We are seeking a detail-oriented and customer-focused Automotive Repossession Coordinator to join our team. In this role, you will be responsible for managing repossession accounts, ensuring smooth coordination between various stakeholders, and maintaining compliance with applicable legal standards. You will be the key point of contact for vendors, customers, and internal teams, handling all logistics, communication, and documentation related to the repossession process.

Job Responsibility:

Account Management: Manage repossession accounts assigned to you, ensuring that all processes align with company standards, timelines, and legal requirements
Vendor Coordination: Build and maintain strong relationships with third-party vendors, including Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies. Ensure tasks are completed in a timely manner and that vendor performance meets company expectations
Legal Documentation: Draft and manage legal documents related to repossession processes, ensuring all paperwork complies with provincial legislation and company policy
Customer Communication: Act as the main point of contact for customers and creditors, handling inquiries and addressing concerns efficiently
Logistics Coordination: Arrange and coordinate repossession timelines, including transport logistics, shipment schedules, and tracking progress. Ensure all relevant notes and updates are entered into the system promptly
Document Management: Collect contracts and relevant documents from vendors and maintain accurate and organized records for all repossession cases
Compliance & Standards: Ensure adherence to company standards, industry regulations, and applicable legislation across various provinces
Problem Resolution: Address and follow up on any delays, issues, or discrepancies in the repossession process, including supply chain issues and shipment delays
Reporting: Regularly update management on the status of repossession accounts, vendor performance, and any challenges encountered

Requirements:

University or college degree preferred
Two (2) to five (5) years of remarketing, repossession and collections experience or combination of education and industry related experience
Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive industry and vehicle values
Be knowledgeable about non-standard items like: recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows
Strong communication in English is required to be successful in this position
Ability to work well with others with past experience in the Repossession industry
Tech savvy and having the ability to adjust to a variety of different software
Proven experience providing effective follow up to customers

What we offer:

Great working environment with a reputable organization
Working in a state of the art facility
The organization is located in Oakville and offers easy access to the highway
Medical and Dental benefits kick in after three months
Bonus paid out based on company performance
15 vacation days
10 personal days
2 volunteer days
Health spending account

Additional Information:

Job Posted:

March 29, 2025

Expiration:

May 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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